What is an Independent Insurance Intermediary?
An independent intermediary works exclusively for you, the client, rather than a specific insurance company. We evaluate and compare policies from a variety of reputable underwriters to secure the best value and coverage tailored to your unique risk profile.
Is Summit Shield Insurance Agency Licensed?
Yes, we are fully licensed by the Insurance Regulatory Authority (IRA) in Kenya. Our license number is IRA/05/39095/2026, and we operate in strict compliance with the Insurance Act (Cap 487) to ensure professional and ethical service.
Why should I use an Agency instead of Buying Directly from an Insurer?
Working with an agency provides you with expert advisory, objective price comparisons, and a dedicated advocate. In the event of a loss, we handle the technical negotiations with the underwriter on your behalf to ensure a fair settlement.
How do I initiate Claims through Summit Shield?
In the event of an incident, contact our team immediately via phone or email. We will guide you through the necessary documentation requirements and notify the underwriter to initiate the claims process as quickly as possible.
How long does it typically take to settle a claim?
Timelines vary depending on the nature of the policy and the complexity of the incident. As your intermediary, we proactively follow up with underwriters to prevent delays and ensure your settlement is processed efficiently.
What type of insurance solutions do you provide?
We offer a full spectrum of protection, including Motor Insurance (Private & Commercial), Medical Insurance (Individual & Corporate), Work Injury Benefits (WIBA), Life & Education Policies, Fire, and Marine Insurance.
Can I Pay my Premium in Installments?
Many of our underwriting partners offer Insurance Premium Financing (IPF). This allows you to spread your premium payments over a period of several months, making comprehensive protection more affordable for your budget.
What Information do I need to get a quote?
Requirements vary by service. For example, motor insurance requires logbook copies and your PIN, while medical insurance may require personal details and medical history. Contact our team for a specific checklist based on your needs.
How does Summit Shield Insurance Agency ensure data privacy and security for its clients?
At Summit Shield Insurance Agency, we take the privacy and security of our clients' data very seriously. We have implemented robust measures to protect sensitive information, including encryption of all digital communications and secure storage of physical documents. Our team is also trained to handle client data with utmost care and confidentiality, in compliance with relevant regulatory requirements. By choosing Summit Shield, you can trust that your personal and business information is in safe hands.